“To put this into content, the Trust’s average daily volume of calls is about 3,000 calls a day,” it added.
Matt Broad, deputy director of service delivery, said: “The Trust, as well as the wider NHS, is still experiencing incredibly high demand and is under extreme pressure.”
“I’m sure this case is much more widespread than the public is aware of.”
Dave Powell, regional officer for GMB, said the incident is “another example of how we are not coping” with the NHS winter crisis.
“Unfortunately, the patient was found deceased in the property and there was nothing the crew could do for her.
East of England Ambulance Service (EEAST) said crews arrived three hours and 45 minutes after the initial call on Tuesday.
The incident came with temperatures predicted to plummet this weekend, putting further strain on health services.